TERMS AND CONDITIONS

• The Caravan is let on the understanding that on no account is the caravan to be occupied by more people than details on the booking form.
  
• A non-refundable booking fee is required on booking the caravan. The balance of the hire is due no less than 6 weeks prior to your arrival, failure to pay by the due date will result in us reletting the carvan on your behalf.
  
• Should you book your holiday 6 weeks or less before the start date, the amount will need to be paid in full.
  
• On the day of your arrival. Check- in is at east gate entrance. Here you will be given the key to the caravan and passes for the Butlins complex.
  The Key to the caravan is not usually available until after 2pm on the day of your arrival.
  
• The Caravan must be vacated by 10am on the day of departure, The key must be returned back to the east gate security entrance.
  The caravan will be checked and cleaned at the end of your stay. However, we would respectfully request that you leave the caravan in a clean and tidy condition.
  
• All breakages or damages not due to normal wear or tear must be paid for.
  
• In the unlikely event of any loss or damage found upon your arrival, this should be reported immediately by telephoning 0117 9025813 or 0781 8284207.
  
• Towels and bed linen are not provided. We will provide pillows and duvets, but not sheets, duvet covers, pillow cases, towels or tea towels.
  
• Butlins is a family holiday resort and anyone whose unreasonable conduct causes a nuisance may be asked to , forfeiting the rest of their holiday.
  
• There is one parking space per caravan, if a second vehicle is present, then it must be parked in one of butlins main car parks, and not in any other parking space in the caravan park.
  
• Smoking or Animals are NOT permitted in the caravan at any time.